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About Us


EMG is a subsidiary of A Marketing Resource which was founded in 2000 as a marketing agency to support newspapers and cable companies.  As a privately held company we have over 300 satisfied clients ranging in size from 1,000 to 22 million customers.  We are members of PCI-DSS, MWRA, NAA, DMA, ICMA, COC, ATA, PACE, and INMA.

EMG Advantage & Capabilities

  • single-source solution provider

  • high-volume contact center capabilities

  • trained and motivated agents

  • continued investment in technology

  • PCI-DSS standards

  • cloud-based contact centers

  • video and audio recordings

  • campaign and data management

  • employee background checks

  • fulfillment (digital, mail, data entry)

  • proactive client support and reporting

  • database modeling and segmentation

  • budget and analysis (volume, expense, discounts)

  • digital and mobile marketing services

Competitive Differentiators

  • 150+ combined years experience managing marketing, sales, retention, and contace centers nationwide

  • database marketing and campaign management experience at Fortune 500 companies

  • multiple contact centers for disaster recovery, overflow, and contingency work

  • partnership marketing capabilites with existing clients

  • over 25,000 new customers and over 10,000 retention renewals sold

  • integrated solutions - contact center, digital, mobile, and professional services

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